FAQs
ASR Automotive Service & Repair
Do you use OEM or aftermarket parts on my car?
We use both depending on your vehicle's needs, your budget, and part availability. OEM (Original Equipment Manufacturer) parts match what came with your car from the factory. They are sourced from the dealer so usually cost more than good quality aftermarket parts. High-quality aftermarket parts often perform as well at a lower cost. We will always discuss your options and recommend the best fit for your safety and wallet.Can I bring my own parts?
We order parts from vendors who guarantee part correctness and reliability. We often get the wrong parts and ones that fail because the parts brought to us are sourced from lowest price, non-warranty websites.What forms of payment do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as Google Pay, and cash.If I don't have money for the repair can you finance?
Yes. We understand that unexpected auto repairs can stress your budget and your family. We partner with flexible financing providers to offer low-interest or interest-free payment options. Please speak with our service advisor or check our financing page to apply online in minutes. ASR partners with Snap Finance, EasyPay Finance, FlexPay Plus, and Synchrony.How do I know you will fix my car for the estimate you gave me?
If during the course of a repair, another failure surfaces, we will quote the repair for any new work and discuss the price and the recommendation with the owner.Do you offer a warranty on repairs?
Yes, we back our work with a nationwide 24-Month/24,000 mile warranty on both parts and labor. This ensures peace of mind long after your vehicle leaves our service bay.How do I know the repair you sell me will actually fix what is wrong with my car?
You can know a repair will fix your car through careful testing, proof of the root cause, and post-repair checks.


